Refund policy

1. Please inspect your order upon reception and contact us immediately if the item is defective, damage.

   You can request to return purchased product within 2 days from the date of delivery.
2. To apply for the refund and return, the purchased product should meet the below-mentioned conditions:

Category	Conditions
Correct Product	The product/ brand/ article number/ bar code should match. Do not detach and damage the MRP tag.
Complete Product	If the purchased product includes an add-on or comes in a combo while returning all the products should be present.
Unused Product	The purchased product will only be eligible for a return if it is unused, unwashed, unsoiled, and without any fragrance.
Undamaged Product	Only the undamaged product without holes and tears will be eligible for return.
MRP tag	Tags should be attached with the product and undamaged.

3. Any used promotional voucher (Gift Voucher & Discounted or any other offer voucher) will not be refunded.

4. Only after receiving the product and quality check, the refund will be initiated.

5. If the purchased product fails in the quality check, the refund procedure will not be initiated further.

6. The maximum amount of INR 100 will be refunded for each product if the customer sends the product using any courier service.

7. To ensure the highest safety and hygiene standards, we do not accept return request on some items.

8.We do not offer refunds on MADE TO ORDER / ARTISAN MADE  products . (no returns or exchange on custom made, or made to measure pieces. If the size ordered is required to be changed, we will only provide alterations at no extra cost.)

9.Orders shipped cannot be cancelled.

For any further query or assistance, please feel free to write us on: Reachdwoma@gmail.com or WhatsApp on +919512233370